Privacy Policy

At SKULPT Pilates, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, book classes, purchase memberships, or communicate with us.

1. Who We Are

SKULPT Pilates is a Reformer Pilates studio based in Sandbach.

If you have any questions about how we use your information, please contact us directly.

2. Information We Collect

We may collect the following information:

Personal Details

Name
Email address
Telephone number
Date of birth (where required)
Account details
Booking history
Membership details

Payment Information

When you purchase classes or memberships, payments are processed securely through approved payment providers.

Skulpt Pilates does not store your full payment card details.

Health Information

To help provide safe and appropriate classes, we may collect information relating to:

Injuries
Medical conditions
Physical limitations
Pregnancy or postnatal considerations
Relevant health information provided by you

This information is used only to support safe participation in classes.

3. Information Collected Through Our Website

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Pages visited
Website usage information
Cookies and analytics data

This helps us understand how visitors use our website and improve the experience.

4. Cookies

Cookies are small text files stored on your device when you visit a website.

We may use cookies to:

Ensure the website functions correctly
Remember preferences
Analyse website traffic
Improve website performance

You can control cookie settings through your browser.

5. How We Use Your Information

We use your information to:

Manage class bookings
Process memberships and payments
Communicate important booking information
Provide customer support
Maintain health and safety standards
Improve our services
Send marketing communications where you have provided consent

6. Booking & Payment Providers

SKULPT Pilates uses trusted third-party providers to operate our services, including:

Website hosting providers
Booking and membership management systems
Payment processors

These providers process your information securely and in accordance with their own privacy policies.

7. Health Information

Any health information provided to SKULPT Pilates is treated confidentially.

This information helps our instructors understand any relevant considerations and provide appropriate guidance during sessions.

You are responsible for ensuring the information you provide is accurate and up to date.

SKULPT Pilates does not diagnose injuries, medical conditions, or provide medical treatment.

8. Marketing Communications

Where you have given permission, we may contact you with:

Studio updates
New classes or services
Membership information
Offers and events

You can unsubscribe from marketing communications at any time.

9. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared where necessary with:

Booking and membership providers
Payment providers
Website providers
Professional advisers
Authorities where required by law

10. Data Security

We take reasonable steps to protect your personal information from:

Unauthorised access
Loss
Misuse
Disclosure

However, no online system can be guaranteed to be completely secure.

11. How Long We Keep Your Information

We keep personal information only for as long as necessary to:

Provide our services
Maintain booking and membership records
Meet legal, accounting, and regulatory requirements

When information is no longer required, it will be securely deleted.

12. Your Rights

Under UK data protection law, you have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion where appropriate
Withdraw consent for certain processing
Object to certain uses of your information

To exercise your rights, please contact SKULPT directly.

13. External Links

Our website may contain links to external websites.

Skulpt Pilates is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy policies of any websites you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

Contact

If you have any questions about this Privacy Policy, please contact info@skulptpilates.co.uk